Privacy Policy
We follow Canadian privacy laws (including PIPEDA) and collect only what we need to provide our services.
Last updated: 2026-02-04
Information We Collect
Contact details (name, email, phone), booking preferences, vehicle details, and service history. We do not store full payment card numbers on our servers; payments are processed by certified providers.
How We Use Information
To schedule services, communicate updates, issue invoices, detect fraud, comply with legal obligations, and improve our offerings. Aggregated analytics inform product decisions without identifying individuals.
Cookies & LocalStorage
We use cookies for preferences (like theme) and LocalStorage for saved services and cart. You can clear them anytime in your browser. Non‑essential cookies (analytics/marketing) are optional and disabled until you consent.
Lawful Basis
We rely on: (a) contract necessity for bookings; (b) consent for marketing and non‑essential cookies; (c) legitimate interests for security and quality improvement; and (d) legal obligations for tax and regulatory requirements.
Sharing & Service Providers
We may share limited data with payment processors, scheduling tools, and email/SMS providers under data processing agreements. They can only use your data to provide contracted services to us.
Data Retention
We keep booking records for as long as needed to provide services and meet legal/accounting requirements. When no longer necessary, we delete or de‑identify data according to documented retention schedules.
International Transfers
Some providers may store data outside Canada. We ensure comparable protection with contractual safeguards and only use reputable vendors with appropriate security certifications.
Security
We apply encryption in transit (HTTPS), access controls, and regular reviews. No method is 100% secure, but we work to protect your information and promptly address incidents if they occur.
Children’s Privacy
Our services are not directed to children under 13. If we learn we collected data from a child, we will delete it promptly.
Your Rights
You have rights to access, correction, portability, and deletion, subject to legal limits. You can also withdraw consent for non‑essential processing at any time.
How to Exercise Your Rights
Use the “Request Data Export” button below to request a copy of your data. You may also email us or call our privacy contact to request deletion or corrections.
Changes to This Policy
We may update this policy to reflect changes in laws or services. Significant updates will be posted here with a new “Last updated” date.
Contact
Privacy contact (Canada): [email protected] or +1 (604) 274-9384. Mailing: Clarity Auto Detailing, 123 Marine Dr, Vancouver, BC, Canada.